SAGRA Hotel policies

Accommodation policies

To ensure a comfortable and enjoyable stay, we recommend that you review the general terms and conditions of your stay and the hotel’s rules.

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01Check-in and check-out

Check-in:
Check-in and access to guest rooms are available starting at 3:00 PM.

Check-out:
Please complete your stay and vacate your room by 11:00 AM.

Flexible Schedule:
Changes to check-in or check-out times are discussed on a case-by-case basis and depend on the hotel’s occupancy.

24-Hour Access:
The hotel offers a 24/7 smart contactless check-in system.

Receiving Your Code:
A personal digital access code is automatically sent to the guest prior to arrival.

Quiet hours:
From 10:00 p.m. to 8:00 a.m., a strict quiet period is in effect throughout the hotel.

Respect for other guests:
Please keep noise to a minimum in the guest rooms and hallways for the comfort of others.

Smoking:
Smoking is strictly prohibited throughout the hotel. A fine will be imposed for any violation of this rule.

Pets:
Pets are not permitted to stay or be present in the hotel.

Family Vacations:
We welcome guests with children of all ages.

Extra Beds:
Cribs and extra beds are available upon request and subject to availability.

Housekeeping:
Rooms are cleaned regularly by professional staff.

Towels:
We will replace towels and provide additional towels or toiletries upon request.

Property Protection:
Guests are responsible for the condition of the room’s interior, appliances, and furniture.

Compensation:
Guests must fully compensate the hotel for any material damage caused to its property.

If you have any questions about the hotel’s policies or terms of stay, please contact us:

Phone number:
+34602310172